Please find the Italian user manual here.
Bypass mode, also known as UPS (Uninterruptible Power Supply) mode, allows the Ark PRO to provide uninterrupted power during a blackout by switching from grid power to battery power in less than 10ms.
Yes, the Ark PRO supports car charging via a 12V/24V battery, making it a convenient option for on-the-go recharging.
Yes, when using multiple charging methods, solar charging is prioritized to maximize efficiency and sustainability.
The Ark PRO has an IP67 water resistance rating, meaning it can withstand temporary immersion in water up to 1 meter for 30 minutes. Despite this, avoid exposing it to water unnecessarily to prevent long-term damage.
Power off the Ark PRO, then use the Extra Battery Cable to connect it to the Ark Extra Battery 2300Wh. Up to 10 extra battery packs can be connected for additional power capacity.
The Ark PRO can be charged using a car adapter with up to 240W max output. Use the XT60 to M19 connector to connect the car adapter to the solar input port of the Ark PRO.
Yes, the Ark PRO can be charged using solar panels. It supports a maximum solar input of 1200W. Use compatible solar panels with XT60 connectors and connect them to the Ark PRO’s solar input port.
Store the Ark PRO in a cool, dry place, and charge it to 50% capacity for long-term storage. Recharge every 6 months to maintain battery health. Avoid exposing it to extreme temperatures.
The Ark PRO uses LFP (LiFePO4) battery chemistry, known for its long life, stability, and safety.
Extra batteries are sold separately, allowing you to customize your setup based on your power needs.
You can expand the capacity by connecting up to 10 extra batteries, increasing the total capacity to 25.3kWh.
The Ark PRO comes equipped with 5 AC outlets, making it ideal for high-demand devices. For the US and JP versions, one of these outlets is a TT30R port designed for RVs and boats. Please note that the EU version does not include the TT30R port.
Yes, you can charge the Ark PRO with solar panels while simultaneously powering your devices.
Yes, it utilizes MPPT which stays around 98% efficiency. For those who aren't familiar with MPPT, it makes adjustments according to the fluctuating voltage of your solar panels. This results in more solar power going into your battery, even in suboptimal conditions.
It depends on the combined voltage and current of the solar panels youchoose. lt's fine as long as the solar panels use XT-60 connectors and theircombined voltage and current are within 12-54 volts and under 20 amps.
The Ark PRO 2400W comes in three voltage versions:
US Version: 110-130V
Japan Version: 90-110V
EU Version: 210-240V
It depends on the combined voltage and current of the solar panels you choose. It's fine as long as the solar panels use XT-60 connectors and their combined voltage and current are within 12-54 volts and under 20 amps.
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Please find the EU user manual here.
You can charge the Ark EVO with solar panels (sold separately) by connecting them to the XT60 input port. The power station supports up to 800W of solar input.
The Ark EVO has an IP67 rating, meaning it is resistant to dust, and can withstand immersion in water up to 1 meter for 30 minutes. However, its resistance may decrease over time, and liquid damage is not covered under warranty.
Yes, you can use the AC output while charging. However, this may activate bypass mode. In the event of a power outage, the UPS function will switch to battery power within 20ms.
No, it cannot be brought on a plane due to its lithium battery, which exceeds the 100Wh limit set by international air transport regulations.
The humming sound is from the air-cooling system and the low-noise IP67 water-resistant fan, which operates at 40dB to aid in cooling.
The power station will automatically turn off AC output if the load is below 8W for 3 minutes. For continuous AC output with low-consumption devices, double-click the AC button. The light will flash, and double-clicking again or turning off the device will exit this mode.
To charge with a car adapter (sold separately), plug the adapter into the XT60 input port. The power station supports adapters up to 240W.
The Extra Battery uses an EV grade high-quality LFP battery.
Please find the EU user manual here.
Please find the Arkpax Japan disaster expo brochure here.
The Ark supports a maximum input power of 400 watts from solar panels. The number of solar panels that can be connected to the Ark depends on the wattage of each panel. For example, If you are using 200-watt solar panels, you can connect up to two panels, and so on.
Yes, the Ark can charge devices while it is being charged itself. This is known as pass-through charging, and it allows you to charge the Arkpax and your devices simultaneously.
If the product is used at the beach or exposed to seawater, it is recommended to clean it with either a neutral cleaning agent or clean water. This will help to prevent any potential damage caused by salt or other corrosive substances. After cleaning, ensure that the product is dried thoroughly before use.
Yes, it can power a CPAP machine. Please note that the Ark power station has a limited output power of 1000W and a response time of 20ms. Therefore, please confirm that the Ark power station is compatible with your CPAP machine before use.
You can charge the Ark using an AC adapter, a car adapter, or a solar panel. Please note that charging speed may vary depending on the quality and capacity of the charging product you use.
The XT60 car charger is a standard outlet. Use the included 1.5m car charging cable to charge.
Yes, you can use third-party solar panels to charge the power station using a DC input (adapter or solar panel) and an XT60 cable. The power station is compatible with solar panels that meet the following specifications: 12~24V 10A Max, 200W Max. with MPPT 24~46V 10A Max, 400W Max. with MPPT Please note that the XT60 cable is not included and will need to be purchased separately.
No.This product contains a lithium battery. According to the International Air Transport Standard Regulationsany products carrying lithium batteries over 100Wh cannot be brought on board a plane.
The LCD displays the battery remain discharge time for devices with stable power usage.
The power station is designed with an air-cooling system, and the built-in low-noise waterproof fan runs at ≤40db to aid in heat dissipation. It is normal to hear a faint noise when using it.
The power station’s AC output port has a continuous power of 1800W, peak at 3300W and can supply power to most consumer electrical products. However, it is recommended that you confirm the power of the electrical appliance before use. To ensure that the sum of the power of all load devices is less than the power station’s rated power.
Yes, the Ark is safe to use indoors.
To check the charge level of your Ark, refer to the LCD Battery Display.
The power station uses EV grade high-quality NCM lithium battery.
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Please find the EU user manual here.
The Extra Battery can operate in temperatures as low as 14°F (-10°C), but its performance may be reduced in extremely cold conditions. It’s best to store and use the battery within the optimal operating temperature range.
Charge the battery to about 50% before storing and recharge it every 6 months to maintain optimal performance. Avoid storing the battery in low battery mode to prevent permanent damage.
When multiple Extra Batteries are connected to the Ark PRO, they charge sequentially to 80% from highest to lowest, then simultaneously to 100%. When using the Extra Battery adapter, only one battery can be charged at a time.
Yes, the Extra Battery can be used while charging, but only when connected through the Ark PRO system. Charging directly with the adapter while connected to the Ark PRO is not allowed and may cause system shutdown.
No, when the Extra Battery is connected to the Ark PRO, it can only be charged through the Ark PRO's AC or solar inlet. Attempting to use the adapter while connected to the Ark PRO may trigger a protection mechanism, causing a shutdown.
Charging the Extra Battery to 80% takes approximately 1.5 hours, and fully charging it takes about 2.5 hours when connected to the Ark PRO. Charging separately with the adapter takes about 5 hours.
To charge the Extra Battery separately from the Ark PRO:
Disconnect the Extra Battery from the Ark PRO to ensure it's fully disconnected.
Connect the Extra Battery adapter (sold separately) to the Extra Battery. The adapter outputs 406W (58V-7A) and takes about 5 hours to fully charge the battery.
Warning: Do not connect the adapter while the battery is still connected to the Ark PRO. This could trigger the Ark PRO's protection mechanism, causing a system shutdown or potential damage. Ensure proper connection and follow instructions carefully during the charging process.
The Extra Battery has an IP67 rating, making it splash, water, and dust resistant. It can withstand immersion in water up to 1 meter deep for 30 minutes. However, water and dust resistance may decrease over time, and charging a wet battery is not recommended.
The battery’s remaining capacity is displayed as a percentage on the Ark PRO’s display screen, allowing you to monitor when it needs to be recharged.
No, the Extra Battery cannot be brought on an airplane due to its high capacity (2304Wh) lithium battery, which exceeds the limits set by International Air Transport Standard Regulations.
The Extra Battery uses an EV grade high-quality LFP battery.
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Please find the EU user manual here.
Verify that the weather is clear and sunny; poor weather conditions can slow down charging.
Check and replace any faulty cables or connections.
Ensure the device is not exposed to excessive heat or direct sunlight for long periods.
Check and replace any faulty cables or connections.
Ensure the device is not exposed to excessive heat or direct sunlight for long periods.
Ensure the panel is placed in direct sunlight and not in a shaded or obstructed area.
Check for any damage or wear on the panel and cables.
Make sure the weather conditions are not adversely affecting performance.
Check for any damage or wear on the panel and cables.
Make sure the weather conditions are not adversely affecting performance.
Verify that the output cable and plug are correctly connected and functioning.
Check if the panel is receiving adequate sunlight and adjust its position if necessary.
Inspect the panel for any dirt or obstructions and clean it if needed.
Check if the panel is receiving adequate sunlight and adjust its position if necessary.
Inspect the panel for any dirt or obstructions and clean it if needed.
The conversion rate is up to 22.5%.
No, the solar panels are not included in the basic package and needs to be purchased separately.
Yes, regular cleaning of the solar panel is recommended to prevent dust and debris from obstructing sunlight and reducing power output. Follow the instructions in the user manual for cleaning and maintenance to ensure optimal performance and longevity of your solar panel.
The Solar Panel has been rated for IP65 water resistance.
Yes, other portable power station that can connect with XT60 cables.